Parent information and support

Paving the way to a world top 20 university 

UNSW College offers pathways programs to help your child progress to First Year or Second Year of their chosen UNSW bachelor’s degree and succeed in their dream careers. 

At UNSW College, your child will be immersed in one of Australia’s most culturally diverse learning environments, offering programs to help your child progress to their dream degree at UNSW Sydney.

UNSW College prepares your child for success, with knowledge skills and experience combined.

Join a safe, welcoming, and diverse student community

Sydney is one of the safest and most liveable cities in the world: diverse and inclusive, and made up of global citizens.

UNSW College is committed to the safety of all students – from the moment your child arrives to living in Sydney and their time spent studying on campus. Your child will feel safe and supported as they settle into one of the safest cities in the world*.

Safety on campus  

We provide several key safety measures on campus and we’re here to support students in their transition to living safely in Sydney.

When your child is on campus, they will have access to a range of key safety measures in place at UNSW to ensure they feel safe and supported when studying, attending class and visiting campus.

Students have access to

• 24/7 Campus emergency service
• 24/7 General campus security
• 24/7 Site security office 

Campus emergency service, general campus security and the security site office are open at all times on the UNSW main campus.

At UNSW students have access to the SafeZone app whenever they are at a UNSW location*. In the event of an emergency or if they sense that something is not right, they can utilise the following features: 

• Emergency button: Press the button in case of any emergency,
• First aid assistance: Press the first aid button for initial medical support.
• Non-Urgent button: Use this for general inquiries.
• Wellbeing Assistance: Access health and wellbeing services.
• Check-in timer: Inform Security if studying alone or late at night, and they will keep an eye on you. 
• Buses: Keep track of the UNSW Shuttle bus using the buses feature.
• See it? Say it?: Report any suspicious activity, vandalism, scams, or unusual occurrences. It's important to note that this reporting feature is exclusive to SafeZone and safety hazards and incidents should be reported through Salus.
• Real-time notifications: In the event of a serious incident posing a risk to the university community, SafeZone can notify you instantly through push notifications, SMS, or email.

*Currently, the SafeZone app is applicable across all Sydney Metro campuses. We will collaborate with other UNSW campuses to extend the availability of SafeZone to ensure their inclusion in the future.

Support for under 18 students

We understand that sending your child to study overseas, while an exciting time, can also be a very stressful and overwhelming time as a parent.

At UNSW College we have a dedicated Student Support team to provide quality care and support to our students where and when it is needed. We are also here to assist you as a parent with necessary information or advice you may require. 

Ensuring the safety of your child is paramount, that is why we offer a range of resources specifically tailored for under 18 students and their parents, so you know your child is safe for the moment they commence their journey with UNSW College.

We have clear rules and requirements in place for under 18 student to ensure safety and wellbeing.

We hold specific under 18 student workshops and orientation sessions ensuring that students feel comfortable and supported in their transition to studying with us at UNSW College.

All under 18 students at UNSW College must allow at least 5 working days for approval from a Student Adviser if they wish to

• Stay somewhere else for a night or travel out of Sydney
• Change your accommodation (where you live)
• Return home (to your home country) during the school holidays
• Make any changes to current enrolment

Accommodation

Under 18 students who are not living with an approved guardian are required to live in approved under 18 student accommodation, as part of their student visa agreement.

We offer a range of  under 18 student approved accommodation, including Homestay. Under 18 students who are not living with an approved parent or guardian in Sydney are required to live in approved under 18 student accommodation, as part of their student visa agreement.

We offer a range of campus accommodation, including fully catered options best tailored to your child's individual needs

Accommodation rules for under 18 students

• Curfew: You must remain in your room from 10pm – 6am.
• Visitors: You must have approval to have visitors in your room. 
• Staying Away: You must have written approval from a Student Adviser if you are planning to stay outside your approved accommodation. For example, if your parents are visiting Sydney.

You can find out more about accommodation options available to under 18 students via the accommodation page.

Under 18's Care Program 

Our under 18's Care Program provides you with detailed information on your child’s approved accommodation requirements, student support, visa and enrolment requirements and assists you with necessary information and advice.  

Things to know if your child is under 18 years

As a parent of an under 18 student you will need to provide authorisation for your child to apply to UNSW College. You can read additional information and authorise your child's application by downloading a copy of the Under 18 parent and guardian authorisation form.

Under 18s students, are required to use our airport transfer service when they arrive in Sydney ensuring they make it safely to their accommodation provider. You can book this service using our Airport Pickup Form.

To ensure the safety and wellbeing of under 18 students, students must contact us prior to their arrival in Sydney.

You can read more information about Under 18 Student visa requirements & care arrangements by downloading a copy of the Under 18 Student and visa requirements & care arrangements document.